HOW DOES TOM DO THIS?????
Quite simply by buying the right stock at the right price, preparing the cars to the highest standards and then pricing them to ensure they are the cheapest within a 70 mile radius of the dealership.
BUT THAT’S NOT ALL!
Tom’s ethos is to ‘wow’ the customer with our service, and it’s this culture that Tom has instilled in his team, from sales executives, to technicians through to his valeters. Everyone knows that each interaction with a customer is a vital opportunity to show the culture of the business. But don’t take Tom’s word for it………
CHECK OUT OUR REVIEWS!!!
From the beginning in 2017, with 12 cars in stock and just Tom and his partner Laura doing everything, the business has grown to over 90 cars in stock, and a team of 6 highly experienced sales executives, technicians and valeters, consistently providing the highest quality of cars and service to over 1500 satisfied customers to date!
AND TOM ISN’T FINISHED YET!
“I knew instinctively that I could do things better than the competition. My belief is that if you treat a customer the way you want to be treated yourself, then we can provide the best service and experience in the market. Great cars, transparent pricing and outstanding service is the goal of me and my team. Come and see us and our cars, I promise you won’t be disappointed!”
Tom, MD of T J Car Sales
Regulated Complaints Post:
Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD
If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk
So happy with my new car and such a quick and easy process! Steve and the team are amazing and helpful. Found exactly what I was looking for and more!... Read More
Recently purchased a Ford Fiesta from Tim and the service and support he gave was top notch!. Quick, easy and trustworthy.... Read More
Thank you Tim at TJ Sales for my car the service you give was very efficient and friendly... Read More
Bought my new Juke yesterday from Steve. Simple and straightforward process. Steve answered any queries and provided lots of information without any p... Read More
Really good service for my Mercedes b class. Nothing was too .much trouble and Steve Tom and Tim were very pleasant and understanding.... Read More
Excellent service from Steve on the purchase of the Mercedes AMG for my daughter. Nothing was to much trouble friendly and polite and car was ready wa... Read More
I received excellent customer service at TJ Car Sales, Tim the sales guy was very helpful, friendly and professional. Some really good advise from Phi... Read More
Bought an Audi A4 recently from Tjs, soon after the locks broke on both front doors. Spoke to Tom and the team who dealt with it great, and replaced b... Read More
Had such great service from Steve when purchasing & part exchanging. Very chilled and no rush to do anything if I wasn’t 100% sure. Great car, all c... Read More
Very helpful staff and great service. Dealt with Tim and he was very knowledgable and not pushy at all. Understanding and friendly, would highly recom... Read More
First rate service. Tim & all the staff were friendly and were all Covid aware. Some good old fashioned, honest customer service. Not pushy, knowledge... Read More
First class service received today. The staff were very friendly and very customer focused. Would definitely recommend to family and friends.... Read More
Would highly recommend this car sales service from the first phone call down to viewing the car the sales man Tim was more than helpful and answered a... Read More
Writing on behalf of my mum Karen. Her car broke down yesterday morning and by 3pm she had a new car ready to drive home. The service from Steve was f... Read More
I bought my focus ST here. The service I received was 1st class. The car was turned out immaculately and all that I could have wished for. I’d defin... Read More
First rate service. Tim & all the staff were friendly and were all Covid aware. Sorted everything out at their end & I almost didn't have a lift a fin... Read More
My first dealings with Tim and the company. Very friendly, helpful service. I didn't feel at all pressurised and the process was explained with profes... Read More
After stumbling across TJ Car Sales on my usual Autotrader scrolling I made contact on their 335d BMW. Following two phone calls and a couple of email... Read More
A big thank you to Tim for all his help. Very friendly and made the process very easy without any pressure. Would definitely recommend. Thanks again.... Read More
Absolutely amazing very helpful , friendly and welcoming would definitely recommend Thank you Tim 😊 Trust Pilot... Read More
We received our new car today after an enjoyable sales experience with the guys @ TJ Car Sales. The service has been really easy as I found the chaps... Read More
Really relaxed atmosphere, no hard selling, a pleasure to do business with, and the car was top notch too. Trust Pilot... Read More
Amazing service felt very safe and secure. Helpful and very customer friendly. Would always recommend to friends and family Trust Pilot... Read More
I would recommend using this company to purchase a vehicle very friendly helpful and knowledgeable staff Very impressed with the customer service we r... Read More
Evan john Jones
Great team and great customer care pre- and post-purchase. Will recommend to others and use again myself.... Read More
We Had a very positive experience buying a new car from TJ motors. Our salesman was efficient and had great customer service skills . Would definitely... Read More
I recently purchased a car from T J Car Sales and I can't recommend them highly enough. Customer service was fantastic! Thank you very much!... Read More